Accessibility Statement

Last updated: November 23, 2025

1. Our Commitment to Accessibility

 Hongkong Raiposa Technology Limited (“ Fovain ”) is committed to making our website accessible to all users, including individuals with disabilities. We want every customer to be able to navigate, understand, and interact with our website regardless of ability or assistive technology.

We regularly review and update our content and design to improve accessibility for everyone.

2. Conformance Status

Our goal is to align with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA.

Current status: Partially Conforming

This means that while many areas meet accessibility guidelines, some parts may still need improvement. We are actively working to address remaining issues.

3. Measures We Take

To support accessibility, we:

• Use the Shopline platform, which includes built-in accessibility features

• Perform regular internal audits to identify accessibility issues

• Aim for compatibility with major browsers and assistive technologies

• Provide accessibility awareness training for our content team

4. Known Limitations and Feedback

Although we strive for full accessibility, some limitations may still occur:

• Some third-party widgets or tools may not fully support screen readers

• Certain older PDF files or archived documents may not be fully optimized for accessibility

If you encounter any difficulty using our website or notice an accessibility barrier, we encourage you to contact us so we can assist you and improve the experience.

5. Contact Information

If you need help accessing any content or feature on our website, please contact us:

Email: support@fovain.com

We will reply within 24 hours on business days and will work with you to provide the needed information through an accessible method.

6. Business Information

For transparency, here are our business details:

Business Name:  Hongkong Raiposa Technology Limited

Registered Address: Unit 616,6/F.,Kam Teem Industrial Building,135 Connaught Road West,Sai Wan,Hongkong

Email: support@fovain.com

Customer Service Hours: Monday to Friday, 8:00 AM – 6:00 PM (UTC+08:00)

7. Approval and Date

This Accessibility Statement was approved by Hongkong Raiposa Technology Limited on November 23, 2025.